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- Can I make a same day booking? You may book Home Cleaning services 2 hours before your desired appointment time. However, you will have to book Specialised Cleaning and Office cleaning services 2 days (48 hours) in advance.
- What payment methods does HomeHelpy offer? We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
- How can I use a promotional code for my booking? You can apply a promotional code during the booking process. You can also check out the promotions available under “Promotions” in the HomeHelpy app/website.
- Where do I find my invoices? If you would like to request for an invoice, please email us at enquiries@homehelpy.com.
- Can you provide spare parts and repair service for my air conditioner? We are sorry as we do not provide such services at the moment.
