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- Can I request for multiple cleaners? If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- How can I reschedule my booking? You are able to reschedule their booking in the HomeHelpy app or portal. However, you can only reschedule your booking 24 hours before your service commences, and the rescheduled dates and hours must...
- What is the minimum and maximum hours I can book? For Home Cleaning, you can book a minimum of 2 hours, and a maximum of 6 hours.
- Can I make a same day booking? You may book Home Cleaning services 2 hours before your desired appointment time. However, you will have to book Specialised Cleaning and Office cleaning services 2 days (48 hours) in advance.
- Invoice You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
